Crisis Text Line + VolunteerMatch

VolunteerMatch continues to be a vital resource for Crisis Text Line in recruiting dedicated volunteer and bilingual Crisis Counselors who support individuals in need.

Crisis Text Line is a national nonprofit that provides free, 24/7, confidential mental health support in English and Spanish.

In the organization’s recent survey of past and present Crisis Counselors, it highlights how volunteers are utilizing the skills they learned in their personal and professional lives, which has opened up new opportunities and career pathways.

See the full report below





The personal benefits of volunteering

Of the Crisis Counselors surveyed:

  • 80% saw themselves as someone who can influence positive change
  • Nearly 70% felt better about themselves
  • 89% developed active listening skills
  • 90% say their experience enables them to de-escalate situations in their daily lives





Dive into

Volunteer Voices:
The Impact of Volunteering at Crisis Text Line


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From Crisis Text Line's CEO, Dena Trujillo

The Gift That Gives Back


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Become a Crisis Counselor


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